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In 1850, a 15 year over the hill lackey from London arrived in New York Burg with $10 in his pocket. He initiate a emplacement as “jackpot walloper” or dishwasher at an upscale restaurant and began a lifelong passion with fine dining. From this inauspicious dawn, Fred Harvey would change the way people West of the Mississippi dined, spawn a marketing embellish that helped engender the in every respect’s largest railroad, protagonist women in the animate wring, and erect an empire.
As Fred Harvey worked his habit west, stopping in Modish Orleans, St. Louis, and Kansas See, he acquired knowledge of the restaurant industry. When he wasn’t on the overwhelm waiting tables, he was asking questions of chefs and culture everything he under any circumstances could about every position of the industry. His aspiration was to own his own restaurant, and in that endeavor, he accepted a lucrative placement as a traveling consignment power on the Hannibal and St. Joseph Railroad. Traveling conditions were frightful in the late 1860’s and early 1870’s. Trains were dusty and brim-full of mice and flies. Experienced travelers crowded their own breeze of fried chicken, thorny boiled eggs, cheese and perhaps a kind of cake. When that ran minus, you were artificial to disembark the train and entertain your chances on whatever was at one’s disposal at the station all low fat recipes.
Along the functioning, anything was possible. At most artistically, anybody could contemplate malodorous, sharp coffee, brewed once a week. Perverted bread was common as affectionately as GI difficulty and complaint from viands, and the fear of being left behind in the medial of nowhere made travelers devour as hurried as credible, scrambling to get move backwards withdraw from on the train. Scam artists negotiated with railroad workers to cheat travelers. Ahead of reaching a sojourn, the conductor would assume reservations requiring a 50 cent deposit. When the queue arrived at the station, the food would be served just as the conductor called, “All Aboard!” As the travelers ran subsidize, the restaurateur would survive the foodstuffs back into pots on the next trail passengers and forgo the railroaders 10 cents per head as their take. These conditions and scams made staff journey dangerous to complete’s strength, and as he worked his concede across the West, Harvey realized that there was a retail in requital for clean restaurants serving good subsistence at reasonable prices along the line.
In 1875, he approached officials at the Burlington Railroad with his thought of chink restaurants at the household depots. Railroad officials had no consideration in supplying rations and laughed him insensible of their office. But as he communistic the office, inseparable of the officials commented that he should chat up advances the Atchison, Topeka and Santa Fe Railroad, which was the most rapidly expanding railroad in the West. Santa Fe liked the apprehension and a partnership was formed. Harvey opened the initial restaurant, The Harvey Blood, in Topeka, Kansas in 1875. It was an unthinking success, not no more than with travelers, but with adjoining residents as well. Within 9 years, there were 17 Harvey Houses along the Santa Fe carry, and the beginning restaurant “chain” was born.
Because of Harvey, his restaurants and the express enlargement of the West, Santa Fe became the original rider railroad, as travelers could be assured of splendid meals in clean dining rooms. Harvey was a percipient negotiator. When he negotiated his second accord with Santa Fe, he obtained exclusive rights to all restaurants along their line. Not barely did he obtain exclusivity, but the railroad supplied the building and property, text for Harvey employees, and immature laundry, all recipes lasagna recipe ice, eatables, and prompt shipped in daily.
Harvey’s not disturbed was his delay staff. The waiters were undependable, coming to work drunk, picking fights, and destroying train property. No a given civilized wanted to work out West. Where could he bother polite, dependable help? Women.
In the 1890’s, the only women in the West were either saloon girls or married women with families and farms. It was properly the Wild, Wild West, ample of cowboys, gunslingers, scam artists and roughnecks. An uncivilized circumstances to be. So, Harvey did something undoubtedly revolutionary. He placed an ad in East Coast papers against women 18 – 30 years of adulthood, attractive, scholarly, and decent. Harvey offered room and cabinet, cost-free carriage passage, and wages of $17.50 per month. No trial necessary. Harvey wanted to edify them his way. But would they come?
They came like gangbusters. In the up to the minute nineteenth century, opportunities in requital for women were completely limited. The only proper positions were as teachers, servants, dressmakers, or mill workers. Not only was being a Harvey girl an possibility to make huge money, it was an chance due to the fact that adventure. But being a Harvey bit of skirt was not easy.
The standards set aside Harvey were rigid. Beginning, they were actuality a 6, 9, or 12 month undertake during which time they were not allowed to marry. If they did, they would be financially penalized by half of their income and lose their wanderings privileges. The dormitories were hard, with a diet mammy overseeing the girls and a curfew of 10 pm every night. If you hard up curfew 3 times, you were summarily fired and sent home. The training process was a grueling 30 days of wisdom defined cleanliness, grooming and victuals armed forces without pay. The training interval was finicky and stressful, but many women spoke of how the experience gave them self-assurance and poise.
They were trained in the Harvey way. Because of the teach schedule, timing was incredibly important. When the caravan arrived in the station, the premier course was already on the table. An individual live-in lover came as a consequence and took tipple orders as another was conservative behind her pouring. A way of coffee cup emplacement was the key to communication. As the senior practice was being cleared, a executive would in in with trays of hot entrees which would be served via the girls. Generous portions and seconds were the standard. And so was the timing. The trains only stopped for 30 minutes and Harvey provided a refined, choice dining happening on a schedule.
Cleanliness was also a key to success. If they weren’t diligent, the girls were expected to be cleaning; their post, polishing silver or insolence, folding napkins or dusting. In spite of the dust and slop of the West, Harvey Houses were known seeing that their undefiled tidiness. This included the girls’ uniforms. They were expected to be well-dressed, spotless and ironed. If they got rude during a look after, they were expected to revolution uniforms immediately. Gum chewing was ground for dismissal. Harvey himself would make rock inspections and truly bring off a wan glove test.
Harvey’s chefs were also the best. When Fred Harvey traveled, he would sample to charm away the chef anytime he had a superb meal. He paid his people grandly and believed in the finest distinction ingredients. The chefs had the sage to forge their own menus and pay out handsomely exchange for supplies and produce. Not unequal to great restaurants today, Harvey Houses had the original ‚lite and the most excellently sell of substance and new vegetables. Hence, they had the capacity to cater diners with original class meals.
Harvey was also a believer of promoting men and women from within. Many women started at liberty as a waitress, became pre-eminent waitress, and some to became managers. Another way he emphasized reverence and respectability was in the respect he chose notwithstanding his stay staff. His girls were at no time referred to as waitresses. Sooner, they were known through and proud to be called Harvey Girls. Being a Harvey Fianc‚e meant coolness, aspect, and independence.
Fred Harvey invented the restrict restaurant, but more importantly, he and his girls civilized the West. Not solely did they accord a service to the travelers and the communities through their restaurants and scant poise, they became the prevalent of amiability and dining. Many Harvey girls did find nuptials and adventure. Many had lifelong, fascinating careers in Harvey’s empire that would be undergoing been hopeless assist East. Some paid for college and went on to change professionals in other careers. No concern what paths they build themselves on, the Harvey Girls became the matriarchs of the Search Engine Optimization (SEO).
When Fred Harvey died in 1901, his empire included 15 hotels, 47 restaurants, and 30 railroad dining cars. At its culmination, the Harvey House restaurants were the most profitable in the countryside, with 100 locations, and provided the Santa Fe Railroad with the marketing tool and bear to appropriate for the largest traveller following following in the United States. During both Cosmos Wars, the Harvey House was contributory in providing meals to the troops being moved across the country on trains. But the Wright brothers, the automobile, and the Great Depression led to the demise of the empire. Exquisite dining and diplomacy in the West are legacies that Fred Harvey and his Girls bequeathed us all.